Shipping Policy

Avielle Label — aviellelabel.com

Thank you for shopping with Avielle Label! Here's everything you need to know about how we get your order to you.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email as soon as your order is placed, and a second email with tracking information once it ships.

Orders placed on weekends or holidays begin processing the next business day.

Shipping Rates & Delivery Times

We offer FREE standard shipping on all orders — no minimum required.

Delivery estimates begin from the date your order ships, not the date it's placed. During peak seasons or sales events, delivery may take slightly longer.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive it.

You can track your order anytime using the link in your shipping confirmation email.

Shipping Destinations

We currently ship to the United States and select international destinations. If your country isn't available at checkout, feel free to contact us and we'll do our best to help.

International orders: Any customs fees, duties, or import taxes are the responsibility of the customer and are not included in the order total. Delivery times for international orders may vary depending on customs processing.

Shipping Address

Please make sure your delivery address is correct and complete before placing your order. Once an order is placed, the shipping address cannot be changed, and we are unable to redirect packages once shipped.

We are not responsible for orders delivered to an incorrectly entered address.

Lost, Delayed, or Damaged Packages

• Delayed: If your order hasn't arrived within 20 business days of shipping, contact us and we'll investigate with the carrier.
• Lost: If tracking shows no movement for 10+ business days, reach out — we'll send a replacement or issue a full refund.
• Damaged: If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging, and we'll make it right with a replacement or refund.

Returns

Not satisfied? You're covered by our 30-Day Money-Back Guarantee. Contact us within 30 days of delivery for a full refund — no questions asked. See our Refund Policy for full details.

Questions?

We're here to help! Reach us through the contact form on our website and we'll get back to you within 24 hours.

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Avielle Label reserves the right to update this policy at any time. Changes take effect immediately upon posting to this page.