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FAQ

Frequently Asked Questions

How much water does it hold?

The bottle holds 300ml with clear measurement markings — perfect for walks up to a couple of hours. For all-day hikes, just refill from any tap or fountain.

Is it suitable for cats and small dogs?

Yes! The shallow bowl design works for cats, puppies and small breeds, while the generous flow keeps large dogs happy too.

Does it really not leak in my bag?

The lockable dispensing button seals the bottle tight. Thousands of customers toss it in backpacks and strollers daily.

How do I clean it?

It fully disassembles in seconds. Rinse under the tap with mild soap — no special brushes needed.

What if my pet doesn't like it?

You're covered by our 30-day money-back guarantee. If you're not happy, we'll refund you — no questions asked.

How long does shipping take?

Orders ship within 24–48 hours with free tracked shipping. Typical delivery is 5–14 business days.

How does the $9.99 Water Filter work?

The WalkMate Water Filter slips inside the bottle and filters water as your pet drinks — great for tap water on the go. Swap it every 1–2 months.